Unable to validate Microsoft Windows Operating System with Windows Update - ThinkPad
Symptom
Microsoft Windows Update is unable to install operating system updates because Windows Genuine Authentication fails.

Affected configurations
All ThinkPad systems running Microsoft Windows XP.

Solution
Validate the pre-installed copy of Windows at the following URL, then try using Windows Update again.

Windows Genuine Advantage Validation Tool

Additional information
Windows update will fail with error code 0c80080299 - Unable to perform validation. No further updates are possible.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Document ID : HT003718
Legacy Document ID : MIGR-65085
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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