Windows XP Update module Q949764 (US only) - ThinkPad
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Windows XP Update Module Q949764 (US version)
980.18 KB
1.00 09 Aug 2012
README for Windows XP Update Module Q949764 (US version)
9.92 KB
1.00 09 Aug 2012

This package provides the following update module for the Microsoft (QFE).

  • Q949764

Included QFE and the description are listed as below:

QFE# Description of Fixed Problems
949764 A USB device no longer works after you resume a Windows XP-based computer from hibernation (S4)

Go to the following Microsoft site to get the detailed information.

This package can be used only with US language system.


Supported ThinkPad systems
Supported Operating Systems
Summary of changes
Installation Instructions
Uninstallation instructions


Supported ThinkPad Systems
  • Edge 10, Edge 11, Edge 13, Edge 14, Edge 15, Edge E30, Edge E31, Edge E40, Edge E50
  • Edge E120, Edge E125, Edge E220s, Edge E320, Edge E325
  • Edge E420, Edge E420s, Edge E520
  • L410, L412, L420, L421, L430
  • L510, L512, L520, L530
  • Reserve Edition
  • R60, R60e, R60i, R61, R61e, R61i, R400, R500
  • SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
  • T60, T60p, T61, T61p
  • T400, T400s, T410, T410i, T410s, T410si, T420, T420i, T420s, T420si, T430, T430i, T430s, T430si
  • T500, T510, T510i, T520, T520i, T530, T530i
  • W500, W510, W520, W530, W700, W700ds, W701, W701ds
  • X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
  • X1, X1 Carbon (Type 34xx)
  • X100e, X120e, X121e, X130e, X200, X200s, X200 Tablet, X201, X201i, X201s, X201 Tablet
  • X220, X220i, X220 Tablet, X220i Tablet, X230, X230i, X230 Tablet, X230i Tablet
  • X300, X301
  • Z60m, Z60t, Z61e, Z61m, Z61p, Z61t


Supported Operating System
  • Windows XP Home Edition, Professional SP2, SP3
  • Windows XP Tablet PC Edition 2005


Summary of Changes

Version 1.00

  • (Fix) Specified the machine types of ThinkPad X1 Carbon (Machine types: 34xx).
  • (New) Added support for ThinkPad X1 Carbon.
  • (New) Added support for ThinkPad L430, L530, T430, T430i, T430s, T430si, T530, T530i, W530, X230, X230i, X230 Tablet, X230i Tablet.
  • (New) Added support for ThinkPad X130e.
  • (New) Added support for ThinkPad X1.
  • (New) Added support for ThinkPad X121e,Edge E120,E125,E320,E325.
  • (New) Added support for ThinkPad X220,X220i,X220 Tablet,X220i Tablet.
  • (New) Added support for ThinkPad Edge E220s,E420,E520.
  • (New) Added support for ThinkPad W520.
  • (New) Added support for ThinkPad L421.
  • (New) Added support for ThinkPad T420s, T420si, L420, L520, Edge E420s.
  • (New) Added support for ThinkPad T420, T420i, T520, T520i.
  • (New) Added support for ThinkPad X120e.
  • (New) Added support for ThinkPad Edge 11", 13", E10, E31.
  • (New) Added support for ThinkPad Edge 14",15",E40,E50 on Windows XP.
  • (New) Added support for ThinkPad L412, L512.
  • (New) Added support for ThinkPad W701, W701ds.
  • (New) Added support for ThinkPad X201, X201i, X201s, X201 Tablet.
  • (New) Added support for ThinkPad T410i, T410s, T410si, T510i.
  • (New) Added support for ThinkPad T410, T510, W510, X100e, Edge 13", Edge E30.
  • (New) Added support for ThinkPad L410, L510, SL410, SL510.
  • (New) Added support for ThinkPad T400s.
  • (New) Added support for ThinkPad W700ds.
  • (New) Initial release.


Installation Instructions
Manual Install

This section assumes to use Internet Explorer and Windows Explorer.

[Downloading file]

  1. Click once on the underlined file name. Once this is done, some pop-up windows will appear.
  2. Follow the instructions on the screen.
  3. In the window to choose Run or Save, click Save.
  4. Choose the folder you would like to download the file to and click the Save button. A different window will appear and the download will begin and complete. Once the download has completed, there may or may not be a message stating that the download completed successfully.

[Extracting files]

  1. Locate the directory where the file was downloaded.
  2. Locate the file that was downloaded and double-click it.
  3. Follow the instructions on the screen.
  4. In the "Location to Save Files" window, click Next. If you would like to select a different folder, click Change.
  5. Follow the instructions on the screen. All the necessary files will be extracted to the folder selected in the step 8.

[Installing files]

  1. Make sure to be logged on with an administrator account.
  2. Open an Explorer and locate the folder selected in the step 8.
  3. Double-click the 949764US file.
  4. Follow the instructions on the screen to complete installation and restart
    the computer.

Finally delete the file saved in the step 4.


Uninstallation Instructions
Manual Install
  1. Start Windows and logon with an administrator account.
  2. Click Start, then click Control Panel.
  3. Select Add or Remove Programs.
  4. Select KB Q949764, and click Remove or Change/Remove.
  5. Follow the instructions on the screen to complete uninstallation and restart the computer.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : DS013848
Legacy Document ID : MIGR-70322
Last Updated : 10 Feb 2014
Copyright © Lenovo 2013, all rights reserved
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