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Laptops & Tablets
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Desktop & All-In-Ones
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Servers
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Workstations
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Smartphones
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Network Storage
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Accessories & Upgrades
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Monitors & Projectors
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| Symptom |
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Customer did system recovery using DVD-R recovery sets made by OKR.
After system recovery completed, customer found that application folder of drive "D" disappeared.
| Affected configurations |
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The symptom above may occur to the following systems:
All Idea Laptops preinstalled with OKR 7.0
| Solution |
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This is original design instead of bug.
Lenovo factory needs to put one folder (ex. driver) in hidden partition.
The process is shown as below:
1. OKR 7.0 will reset the partition and format C: and D:
2. Do factory restore for C:
3. Copy the define folder from hidden partition to D:
Note: There is only one folder can be copied to D: after factory reset.
In case that some customers do not want to use preload OS, put the driver folder in D:
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