STATEMENT DESCRIPTION：

HD audio card: there's no sound under XP SP3 system and PCI DEVICE in device manager shows yellow question mark. When you install preloaded driver KB888111, the XP SP2 patch beeps on error.

AFFECTED CONFIGURATIONS :

The above symptom may occur u nder the following operating system:

Microsoft Windows XP

SOLUTION:

1. Install WinRAR software

2. Decompress the preload driver kb888111xpsp2.exe

Fig.1

3. After decompression, you can find the needed drive information document under the folder kb888111xpsp2\\commonfiles

Fig.2

4. Open device manager, then right-click PCI Device-the driver can be updated

Fig.3

Fig.4

5. Path Choice: folder kb888111xpsp2\\commonfiles

Fig.5

6. Click "OK" to upload driver information

Fig.6

7. Install UAA BUS driver normally

Fig.7

8. Install ADI SoundMax normally

Note: this method should be adapted to the test of ADI and Realtek HD sound card and it is effective.

Location of the ADI UAA BUS: driver\\BusDrv\\0409

Location of the Realtek UAA BUS: driver\\MSHDQFE\\WIN2K XP\\us

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IG20100802-005

Last modified:

2010-08-03