Symptom:

Camera is not working in Skype and other programs though being showed as well-functioning device in Device Manager. Entering USB-Videodevice in My Computer shows the correct image.

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

Ideapad S10-2, S10, Y510, Y530, Y550, Y430, Y450, Y650, Y330, U330, U350.

SOLUTION:

This happens if third party software can't properly initialize device. For proper initialization camera, you will need to:

1. Make sure the camera is not turned on before running Skype or any other third party software.

2. Run Skype or other third party software.

3. Press Fn+Esc to enable the camera.

By following the right operation order, the camera may can be initialized normally.

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCenter and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IN20090929-004

Last modified:

2010-12-29