This article is about IdeaPad Tablet K1 cannot connect to Synchronization Software in some PCs.

The above symptom may occur on the following systems:

• IdeaPad Tablet K1

For some PCs, IdeaPad Tablet K1 cannot connect to Synchronization Software through USB cable.

When you encounter the similar case, you could try to take the following steps to solve this problem.

1. Make some configuration in IdeaPad Tablet K1:

Go to “Settings”, choose “Applications”, and then go to “Development”.

Make sure that the “USB debugging” has been checked, as Fig.1 shows.

Fig.1

2. Plug USB cable into PC, as Fig.2 shows.

Fig.2

3. Some actions in “Device manager” in PC.

Open “Device manager” in PC, you can see “Portable Devices-K1”, as Fig.3 shows.

Fig.3

Right-click “K1”, choose “uninstall”, and this device will disappear.

Right-click any items in “Device manager”, and then choose “scan for hardware changes”. Two devices will appear, as Fig.4 shows.

Fig.4

4. Open Synchronization Software, and click “Refresh”. “IdeaPad Tablet K1” will appear in Synchronization Software, as Fig.5 shows.

Fig.5

(1) Lenovo is not responsible for any loss of, or damage to, your data. Please make sure you have duly backed up any data contained in the product/system before calling the support center or doing any suggested operation.

(2) Software support does not include:

A. Lenovo Application Store

If you have any questions or require help when purchasing an application from Lenovo application store, please write an email to lenovoappshop@mobihand.com

B. Third-party Applications

If you need help with third-party application support, please contact the developer directly.