Lotus SmartSuite fails to install with error codes 1401 or 1406 - ThinkPad T42, T42p
Lotus SmartSuite will not install and generates error codes midway through the install. The error codes are:
1401 - cannot create key
1406 - cannot write InfFile name to key
The listed errors will be generated if Microsoft Office is installed prior to the SmartSuite install.
Any ThinkPad system running Microsoft Windows 2000 and Microsoft Windows XP with Microsoft Office installed..
Install Microsoft Office after Lotus SmartSuite has been installed. If Office was pre-installed, then search www.lotus.com/support for the two listed error codes. There are 2 Technotes from Lotus that listed detailed instructions on resolving this issue. The resolution does involve registry editing.