Support phone list

Before you call..

Warranty verification is required for Technical Support. If you are not in warranty, you may be billed for the call. We recommend you to check your warranty status before proceeding.

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Phone List by Products

Notebooks and handhelds
3000 Family Notebooks, IdeaPad, ThinkPad and WorkPad

3000 Family Desktops, IdeaCentre, ThinkCentre, IBM PC, Ambra, Ispirati



Support applications
ThinkVantage Technologies

Flat panel displays and monitors

Accessories and upgrades
Keyboards, Memory, Mice, Storage, Wireless communications, Carrying cases, and more

Thin client
Network Station thin client

Europe, the Middle East, and Africa only
Information about the telephony system options available at your local Support Center

Other ways to get Support in your area

Find a service provider
Independent Software Vendor (ISV) Support Information for ThinkStation

All Lenovo batteries come with a one year warranty. Batteries outside of the warranty period that cannot be restored must be replaced. You can visit the Lenovo Product Web site or contact your nearest Lenovo Service Provider for information about purchasing a replacement battery once your warranty has expired.

Purchase new battery
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Select your product below for Support phone numbers in your area. For faster service, please have your machine type, model, and serial number ready

Get more info about the status of your Lenovo Online Data Backup Individual Licenses for PCs, Workstations and Servers

  Our trained service representatives are ready to assist you.

Additional Information

In order to receive help from Technical Support, you must have your machine type, model, and serial number ready so that our trained service representatives can assist you. Click the button below to automatically detect this information or learn how to find these numbers.

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How to find the machine type, model, and serial numbers

Please ensure that you have installed the latest Lenovo ThinkVantage Toolbox Diagnostics software.

Lenovo ThinkVantage Toolbox Diagnostics

Please ensure you have the Lenovo ThinkVantage Toolbox diagnostics package installed on your system. This allows our Support Team to diagnose your problem as effectively as possible. You can check to see if it is already installed by looking on your Programs Menu for "Lenovo Services" If this choice exists, you should see the application displayed in that section. If not, please download and then install it by clicking on the direct link above.


Problem Determination - It is the customer’s responsibility to follow the service request procedures that your service provider specifies, which includes, but may not be limited to, problem determination steps. Failure to follow the problem determination requirements may result in a service support refusal.

Self Service Customer Replaceable Unit ("CRU") - CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is the customer's responsibility. On-site entitled customers may receive a Self Service CRU to be installed by the customer. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Document ID : PD010852
Legacy Document ID : YAST-3P2QYL
Last Updated :
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