M90/p may lose monitor configuration with second display - ThinkCentre M90, M90p
Symptom

Using "Dualview" mode with 2 LCD Monitors L2251p on ThinkCentre M90/M90p with NVIDIA GeForce 310 DisplayPort/VGA Graphics Card, the Secondary display may lose video (no display) once Secondary display is power OFF then back to ON.

Once this behavior happens, the user is unable to use the Secondary display unless manually Setting the display mode back to "Dualview" using the NVIDIA Control Panel. The same behavior occur on all multiple display modes such as, Clone, Horizontal span, Vertical span, and Dualview mode.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre M90, M90p

Applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

Additional Information:

The Secondary display connected to the DisplayPort on the NVIDIA GeForce 310 DisplayPort/VGA Graphics Card. It does not occur if the Secondary display is plugged to the Analog (VGA) Port and the Primary display plugged to DisplayPort.

Solution

None. Do not replace any hardware for this issue.

Workaround

Set the multiple display modes on the NVIDIA Control Panel, manually.

  1. Power on the Secondary display that is connected with DisplayPort.
  2. NVIDIA Control Panel > Display > Setup Multiple Displays
    +--------------------------------------------------------------
    | 1. Choose the nView display mode to use.
    | (x) Only use one display (Single)
    | ( ) The same on both displays (Clone)
    | ( ) As one large horizontal desktop (Horizontal span)
    | ( ) As one large vertical desktop (Vertical span)
    | ( ) Configured independently from each other (Dualview)
    | 2. Select the displays you would like to use.
    | [ L2251p Wide (1 of 2) ]
    | 3. Select the display you want Windows to use as primary.
    | [ ] +--------------------------------------------------------------
  1. Set the multiple display modes to use.
    +--------------------------------------------------------------
    | 1. Choose the nView display mode to use.
    | ( ) Only use one display (Single)
    | ( ) The same on both displays (Clone)
    | ( ) As one large horizontal desktop (Horizontal span)
    | ( ) As one large vertical desktop (Vertical span)
    | (x) Configured independently from each other (Dualview)
    | 2. Select the displays you would like to use.
    | [ L2251p Wide (1 of 2) + L2251p Wide (2 of 2) ]
    | 3. Select the display you want Windows to use as primary.
    | [ L2251p Wide (1 of 2) ]
    +--------------------------------------------------------------
  2. Click on Apply then exit NVIDIA Control Panel.

 

 



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Document ID : HT031655
Legacy Document ID : SF11-D0012
Last Updated :
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