You cannot start Windows Live Mail after you log on Windows by using an account that contains a Romanian character in the account name - Lenovo 3000, ThinkPad, ThinkCentre, ThinkStation

When you start Windows Live Mail, you may receive the following error message:


For Windows Live Essentials 2011, error message is as below:

Error-essentials 2011

Affected configurations

Any of the following systems but not limited to the following systems:

  • Lenovo 3000 (all models)
  • ThinkCentre (all models)
  • ThinkPad (all models)
  • ThinkStation (all models)

Applies to:

  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

None. This is a known Microsoft issue. See Microsoft Knowledge Base Article 2448208.

Click here for more information

Do not replace any hardware for this issue.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : HT005374
Legacy Document ID : SF10-D0152
Last Updated : 27 Mar 2014
Copyright © Lenovo 2013, all rights reserved
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