Please select one of the tips listed below. For further assistance, please visit:
| How to configure Fingerprint Reader software |
| Tips |
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| Where is the Fingerprint Software in Microsoft Windows? |
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[Windows 7]
Below are two ways to start Fingerprint Software in Windows 7:
| Launch Fingerprint Software from Lenovo Tool Box | |
| Launch Fingerprint Software from Windows Control Panel | |
[Windows Vista/XP]
| How to add new users and setup Logon for multiple users |
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Note: Limited user privileges must be set to allow enroll fingerprints
To enable Limited user to allow enroll fingerprints:
To add new user:
| Skin variations for the fingerprint reader |
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If your hands are dry this may affect the responsiveness of the reader.
Note: Dry hands can lead to the reader not being able to detect a swipe. Additionally, excessive oils can lead to the slow down message even when you're swiping at a slow speed.
| Fingerprint reader is not functioning properly |
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Several steps can be performed to resolve this problem.
| How to replace power-on passwords with your fingerprint |
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Note: To replace power-on passwords with your fingerprint, you must first enable this support in Fingerprint Software.
To enable power-on passwords replacement:
To enable power-on replacement for fingerprint swipe:
Note: If you have enrolled more than one finger, the first time you use that finger to replace the Power on Password Security you will also be asked for your password.
| How to replace Windows logon |
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Note: If the Client Security Solution is installed, this option must be set through the Policy Manager in Client Security Solution.
If you are not using the Client Security Solution with your Fingerprint Reader:
If you are using the Client Security Software with your Fingerprint Reader:
| Hibernation tips |
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On resume from hibernation, you will have to authenticate yourself with your fingerprint when you get to the desktop, even if you have windows logon replacement enabled.
| How to disable fingerprint reader |
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In Windows, in the settings section of the Fingerprint Control Center, uncheck Replace windows logon with fingerprint protected logon. In the Fingerprint section uncheck the Power-On Security section if the user has fingerprints enrolled there. You do not need to uninstall the software unless you wish to.
| How to switch to the regular Windows logon |
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Note: If the Client Security Software is installed, this option must be set through the Administrator Console in the Windows Control Panel.
If you are not using the Client Security Software with your Fingerprint Reader:
If you are using the Client Security Solution with your Fingerprint Reader:
Note: When Client Security Solution is installed and windows logon policy is set in Client Security Solution, windows logon replacement settings in Fingerprint Software will be ignored.
To start Client Security Solution:
[Windows XP/Vista]
[Windows 7]
To change windows logon policy setting in Client Security Solution:
| What happens when you disable the fingerprint reader in BIOS? |
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You will have to override any fingerprint requests with a passphrase.
| How to use your Fingerprint to replace passwords for application and websites |
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Password replacement for Windows applications such as Lotus Notes or websites such as Yahoo. Email is supported by Password Manager which is a component of Client Security Solution.
This can be done with the assistance of the Client Security Software. The security policy for Password Manager must be set to fingerprint authentication. See the Client Security Solution Administrator and User Guide on the next page for further details.
| Do I have to be logged in as administrator to install the software? |
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Yes, you have to be logged on as an Adminstrator to install the software.
| What applications can I control with the Fingerprint Reader? |
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When integrated with the Client Security Solution, the fingerprint reader can be used with any Password Manager aware application. Password Manager is a component of the Client Security Software. See the Client Security Solution Administrator and User Guide on the next page for further details.
| Need more help? |
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| Help us improve your support experience |
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| Country Availability | ||
|---|---|---|
| Available | Worldwide |
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