XP Crash: System may hang or restart with previous version of Rescue and Recovery software - ThinkPad / ThinkCentre / NetVista
JapaneseThis button is for Japanese Microsoft Online Crash Analysis information.

Symptom
IBMFILTER.SYS may cause a Stop Error Message, or Microsoft Windows may stop responding with an error message on a blue screen, or the system may restart just after the error message.

Affected configuration
Any of the following systems with an installed version of 2.00.0170 or older of the Rescue and Recovery software and running Microsoft Windows 2000 or Windows XP:
  • ThinkPad A31, A31p
  • ThinkPad G40, G41
  • ThinkPad R30, R31, R32, R40, R40e, R50, R50e, R50p, R51, R52, R60, R60e
  • ThinkPad T23, T30, T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p
  • ThinkPad X22, X23, X24, X30, X31, X40, X41, X41 Tablet, X60, X60s
  • ThinkPad Z60m, Z60t, Z61e, Z61m, Z61p, Z61t
  • ThinkCentre A30 (type 2296, 8191, 8198, 8199, 8316, 8434)
  • ThinkCentre A50 (type 8084, 8085, 8126, 8147, 8148, 8149, 8174, 8175, 8176, 8177, 8178, 8089, 8090, 8320, 8419)
  • ThinkCentre A50p (type 8192, 8193, 8194, 8195, 8196, 8197, 8432, 8433)
  • ThinkCentre A51 (type 8424, 8425, 8428)
  • ThinkCentre A51p (type 8420, 8421, 8422, 8423, 8426, 8427)
  • ThinkCentre M50 (type 8128, 8185, 8186, 8187, 8188, 8189, 8190, 8413, 8414, 8415, 8430, 8431)
  • ThinkCentre M50e (type 8179)
  • ThinkCentre M51 (type 8095, 8141, 8142, 8143, 8144, 8145, 8146)
  • ThinkCentre S50 (type 8086, 8087, 8088, 8094, 8127, 8183, 8184, 8416, 8417, 8418, 8429)
  • ThinkCentre S51 (type 8098, 8171, 8172, 8173)
  • NetVista (type 2273, 2289, 2292, 6043, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6824, 6825, 6826, 8181, 8182, 8301, 8303, 8304, 8305, 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8313, 8314, 8315, 8317, 8318, 8319)

Solution
Update the Rescue and Recovery software for Windows 2000/XP to version 3.1 or later.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Document ID : HT036260
Legacy Document ID : MIGR-59108
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo


   
Select Task
 
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  
Parts  
Accessories  

ADDITIONAL RESOURCES
Driver Matrix
COMMUNITY
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums