No Sound from HDMI When Connected to TV - Lenovo G500
Symptom

When the HDMI cable is connected to the laptop, it shows the video in TV, but the sound comes out from laptop speakers instead of right from the TV.
Trying to change the Sound properties in Windows 8, but the HDMI couldn't be located to enable sound output to TV and bypassing laptop speakers.

 

Affected Configurations

The above symptom may occur on the following systems:
Lenovo G500

The above symptom may occur under the following operating system:
Microsoft Windows 8

 

Solution

1. After connecting the HDMI, open the Playback Device in the Control Panel "sounds" icon. It should have the TV listed as a playback device.
2. Highlight the TV, and set it as the "Default Device", then apply. See image below for illustration.

Sound.PNG

 

3. After closing, it is needed to re-open the program (Windows Media, or the browser you want to have the sound for) to ensure the sound output to the TV as you expected.

If the HDMI cable is always plugged into the laptop, and TV, this setting should "stick" through re-boots. After unplugging of the HDMI cable, it is needed to reset the sound again.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : IN20140318-005
Document ID : HT081638
Legacy Document ID : IN20140318-005
Last Updated : 25 Mar 2014
Copyright © Lenovo 2013, all rights reserved
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