How to use the new matrix pages?


Choose the option of support
Product identification
To use driver matrix


1) Choose the option of support

  • Go to and choose the support option you need.

2) Product identification

  • Click on “Select Product” to identify your product

    Tips: You can choose either step-by-step product selector or “Quick Path” to identify your product.

  • To use “Quick Path”:

  • If you already know your Subseries or Machine-Type-Model (MTM), you can type the subseries or MTM into the box next to Quick Path,
    and then click

    Tips: To find the instruction to look for your subseries or MTM, please click 

  • To use “step-by-step product selector”:

  • Step 1: Choose the type of product

    Step 2: Choose the series of your product

    Step 3: Choose the subseries of your product (For example, T410)

    Step 4: Choose your machine type of your product.
    If you do not know your machine type number or your machine type number is not listed, then you can choose “All Machine Type”

    Tips: Most of the documents do not require machine type number. To get your support, you can click “Submit” button after you selected your subseries. 

    Step 5: Choose your model code of your product.
    If you do not know your model code or your model is not listed, then you can choose “All Models”

    Step 6: Choose your operating system of your product. After you choose your operating system,
    the product selector will automatically load your selected product.

3) To use Driver Matrix

    Step 1: If you need help to understand the naming of the category, please click here for help.
    Or you may choose all to view everything.

    Step 2: Choose your operating system, or you may choose all to view everything.

    Step 3: To download the driver, click on the file name, and follow the instruction.
    Or, you may click on the to add the file into download cart and download all files in one click. Using download cart may require to install Akamai first.

    Tips: If you are unsure which version, or how to choose the right driver, you may follow the steps in this help page

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Document ID : HT079604
Last Updated : 08 Oct 2013
Copyright © Lenovo 2013, all rights reserved
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