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You get a script error when you start the Office Activation Assistant 1.0
Symptom

When you try to activate your trial version of Microsoft Office or Microsoft Works, the Office Activation Assistant (OAA) displays an error message. When you click yes or no at the prompt in the error dialog, the OAA starts and will run successfully.

Affected configurations

The above symptom may occur on the following systems but not limited to only these listed below.

  • Lenovo 3000 J200p (9689, 9688)
  • Lenovo 3000 J205 (9687, 9686)
  • Lenovo 3000 K100 (5301)
  • Lenovo 3000 S200 (9684, 9685)
  • Lenovo 3000 S205 (9680)
  • ThinkCentre A57 (type 9703, 9788, 9789, 9794, 9807, 9851,9853, 9859)
  • ThinkCentre A57e (type 6306)
  • ThinkCentre A61 (type 9126, 9129, 9135, 9120, 9134, 9136, 9137, 9141, 9142, 9143, 9144, 9156, 9157, 9158, 9169, 9171, 9140)
  • ThinkCentre A62 (type 7057, 7061, 7062, 7090, 7092, 9342, 9421, 9485, 9486, 9623, 9624, 9625, 9705, 9707, 9935, 9945, 9953)
  • ThinkCentre M57 (type 6068, 6069, 6074, 6081, 6086, 9172, 9174, 6008, 6010, 6075)
  • ThinkCentre M57e (type (9481, 9489, 7065, 7066, 7096, 7098, 9359, 9482, 9622, 9487, 9948, 9349, 9357, 9439, 9488, 7064, 7094, 9356)
  • ThinkCentre M57p (type 6064, 6067, 6073, 6078, 6088, 9196, 9012, 9018, 9087, 9096, 9163, 9193, 9967, 9013, 9019, 9088, 9160, 9164, 9194)
  • ThinkCentre M58 (type 6139, 6175, 8820, 7187, 7348, 7359, 7626, 7637, 8910, 7174, 7354, 7360, 7627, 7638, 6258, 6303, 9960, 7244, 7355, 7373, 7628, 7639, 6239, 6302)
  • ThinkCentre M58p (type 6136, 6137, 6138, 6209, 6234, 7188, 7220, 7346, 7357, 7358, 7635, 7630, 8338, 9965)
  • ThinkStation D10 (type 6427, 6493)
  • ThinkStation S10 (type 6423, 6483)
  • ThinkPad (type all)

This issue may occur with any of the following trial products:

- Microsoft Office Basic 2007 Trial

- Microsoft Office Small Business 2007 Trial

- Microsoft Office Professional 2007 Trial

- Microsoft Works 8.5 or 9.0 with Office Home and Student 2007 Trial

- Microsoft Works 8.5 or 9.0 with Office Small Business 2007 Trial

Solution

This is a known issue by Microsoft. Please see the Microsoft Article at KB961987.

http://support.microsoft.com/kb/961987/en-us

Workaround

This happens when the code that directs the size and location of the OAA wizard dialog script conflicts with another program. This does not occur consistently. This does not affect the successful activation of the product. Click Yes or No at the prompt in the error dialog, the OAA starts and will run successfully.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Document ID : HT004790
Legacy Document ID : SF09-D0004
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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