Choose Your Product
No Product SelectedSelect Product
On-screen display message generator stops working when booting into Operating System - ThinkPad

On-screen display message generator for ThinkPad stops working when booting into Operating System. This is due to a missing hotkey module (HKVOLKEY.DLL)


Affected configurations

All ThinkPad systems may be affected by this symptom.



Option1: Launch System Update to search updates. Select Hotkey Features patch (build001) which is shown in Critical tab. Follow the instruction on the screen to install the patch.

Option2: Download Hotkey Features patch (build001) from the link below. Install the patch manually and restart the computer.

fw.gif Hotkey Features Patch


Additional information

If you are using a Chinese system, please refer to the following support links:

fw.gif On-screen display message generator for ThinkPad
fw.gif Hotkey Features Patch

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : HT004758
Legacy Document ID : MIGR-76433
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo

Select Task
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  

Support Help Index
Technical Specifications - PSREF
Driver Matrix
Newly Released Drivers (RSS)
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support