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Access Connections crashes when used with Mozilla Firefox - ThinkPad

Access Connections may crash or become unresponsive with Mozilla Firefox installed.

Affected configurations

Any of the following Lenovo ThinkPad systems running on Microsoft Windows Vista with the following configurations:

  • ThinkVantage Access Connections for Vista.
  • Mozilla Firefox.

Remove the Override proxy configuration setting in the Access Connections profile.

To remove the setting, follow the below steps.

  1. Open Access Connections.
  2. Click on Switch to : Advanced tab.
  3. Click on location profile.
    Access Connections Location Profile
  4. Select WLAN profile you created (for example home).
  5. Click on Edit profile.
    Edit Access Connections Location Profile
  6. Click on Additional Settings tab.
  7. Uncheck: Override proxy configuration.
  8. Click on OK and exit.
    Access Connections Location Profile Additional Settings
  9. Repeat steps 4-8 for all other profiles.
Additional Information

This will be fixed in Access Connections 5.1x.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : HT001810
Legacy Document ID : MIGR-70819
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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