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Upgrading the Lenovo Fingerprint Software makes the single sign-on feature work abnormally - All ThinkPad the Lenovo Fingerprint Software.

When upgrading the Lenovo® Fingerprint Software from version 3.2.116 or earlier to the latest, the user has to swipe the fingerprint twice for both the power-on password and the Windows login password.

Affected configurations

All ThinkPad® computers with the Microsoft® Windows® XP operating system and the Lenovo Fingerprint Software or earlier installed.


To recover the single sign-on feature, do the following:

  1. From the Windows desktop, click Start ->Run.
  2. In the Open field, type c:\windows\system32\ATupdatePBA.exe.
  3. Click OK.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : HT000569
Legacy Document ID : MIGR-72410
Last Updated :
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