Choose Your Product
No Product SelectedSelect Product
SimpleTap is missing Recovery Media link from Lenovo Solution Center (LSC) title - ThinkCentre, ThinkStation, ThinkServer, ThinkPad

 

Symptom

When the user launches SimpleTap and goes to the Lenovo Solution Center (LSC) tile, there is not a Recovery Media link to launch the Recovery Media function in LSC. This issue occurs intermittently.

Affected Configuration:

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad

Affected System:

  • All
Additional Information

Some systems do not have a Recovery Media function available. This issue will be resolved in a future LSC update.

Operating System
  • Microsoft Windows 7
Solution

None.

Workaround
  • The user can launch LSC directly and use the Recovery Media function by clicking on System and then Recovery Media.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF13-D0036
Document ID : HT076813
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo


   
Select Task
 
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  
Parts  
Accessories  

ADDITIONAL RESOURCES
Support Help Index
Technical Specifications - PSREF
Driver Matrix
Newly Released Drivers (RSS)
Community
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support