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LCD related symptoms - Value Line notebooks
Other error messages, codes, or symptoms
Error messages
Beep and no beep symptoms
Intermittent and undetermined problems
Numeric error codes

 

If you are unable to find your particular symptom or error, please refer to Need more help?

Note: The LCD for notebook computers contains many thin-film transistors (TFTs). The presence of a small number of dots that are missing, discolored, or always lit are characteristics of TFT LCD technology, but excessive pixel problems can cause viewing concerns. Click here for information on when the LCD should be replaced for excessive pixel issues.

Symptom or Error

FRU or Action, in sequence

  • No beep, power-on, indicator on, and a blank LCD during POST
  1. System board
  • LCD backlight not working
  • LCD too dark
  • LCD brightness cannot be adjusted
  • LCD contrast cannot be adjusted
  1. Lid switch on the keyboard bezel
  2. Reseat the LCD connectors
  3. LCD assembly
  4. System board
  • LCD screen unreadable
  • Characters missing pixels
  • Screen abnormal
  • Wrong color displayed
  1. See Note above
  2. Reseat all LCD connectors
  3. LCD assembly
  4. System board
  • LCD screen has extra horizontal or vertical lines displayed
  1. LCD Assembly
  • LCD screen stays on even after you turn off your computer
  1. Press and hold the power switch for 4 seconds or longer to turn off your computer
  2. Then turn it on again

 

Need more help?
Please select one of the the following options for further assistance:

How to access the BIOS - Value Line notebooks
Service parts list index - Value Line notebooks
Troubleshooting
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Document ID : HT035420
Legacy Document ID : MIGR-63090
Last Updated :
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