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Lenovo QuickSnip Toasts shortcut cannot launch normally
Symptom

On Microsoft Windows 8, Lenovo QuickSnip Toasts is created and is displayed on the All Apps screen.  When the user clicks on the Lenovo QuickSnip Toasts shortcut, it will not launch.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad

Affected Systems (machine types, model types):

  • All systems shipped with Lenovo Dependency Package.

Applies To:

  • Microsoft Windows 8

Additional Information:

The Lenovo QuickSnip Toasts shortcut is created by the Lenovo Toasts Service in order to display the Lenovo QuickSnip Toasts message from the Metro screen on the desktop.  It has been confirmed with Microsoft that with our current design, this shortcut cannot be removed or hidden.  This is working as designed for now.  To resolve this issue, we will need a new solution to display the Lenovo Toasts Service message from a Metro screen.

This shortcut is hidden in the Metro screen and only displaying on the All Apps screen.

Solution

None

Limitations

This is a temporary limitation.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : SF13-D0024
Document ID : HT076684
Legacy Document ID : SF13-D0024
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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