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ThinkPad ME configuration may not keep modified Host Name and Domain Name after changing Shared/Dedicated fully qualified domain name.

If the user modified the Host Name and/or Domain Name, then altered the Shared/Dedicated fully qualified domain name, the ThinkPad ME may not keep both names after rebooting. This will be seen when altering the fully qualified domain name and also when selecting the same choice again in the fully qualified domain name.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:


  • T420, T420s, T520, W520, X220, X220 Tablet, X1
Applies To

[AMT Management Engine]

The system is configured with:

  • vPro supported models

The user can enter the ThinkPad ME configuration at the following URL:



The user can separate the names and fully qualified domain name operation by following the steps below:

  1. Modify the fully qualified domain name and then save and exit from the ThinkPad ME configuration.
  2. Enter the ThinkPad ME configuration again and then modify the Host Name and Domain Name.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Alias ID : SF12-T0032
Document ID : HT073885
Legacy Document ID : SF12-T0032
Last Updated :
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