Choose Your Product
No Product SelectedSelect Product
WinDVD is unable to play DVD movies through Mini DP-to-VGA dongle

When attempting to play a DVD movie using WinDVD to an external monitor through the Mini DP-to-VGA dongle, the user may see the following message:

       “Your display environment does not support protected content playback.”


Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad

Affected systems:

  • All

Operating Systems

  • All Operating Systems



Working as designed.  This is a limitation of the Mini DP-to-VGA dongle and the High-bandwidth Digital Content Protection (HDCP) specification.


Additional Information

There is no functional defect.  Do not replace any hardware for this issue.


Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

WinDVD is a trademark of Intervideo Inc, in the United States and/or other countries.

Other company, product, or service names may be trademarks or service marks of others.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Alias ID : SF13-T0118
Document ID : HT079314
Legacy Document ID : SF13-T0118
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo

Select Task
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  

Support Help Index
Technical Specifications - PSREF
Driver Matrix
Newly Released Drivers (RSS)
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support