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Image quality in Microsoft Camera application is degraded when a camera setting in Lenovo Setting Camera is changed.



The Microsoft Camera application usually sets a high image quality. The image quality is degraded when the “Camera Plus features” in Lenovo Setting Camera is enabled.

The symptom will appear as follows:

  1. Click on the “Camera” tile on the Start screen.

  2. When the “Camera options” button is clicked, the pop-up window will open. The photo resolution is high. The resolution is different for each system.
  3. Click on the “Settings” tile after returning from the Start screen.
  4. Click on the “Camera” setting.
  5. Enable the “Camera plus features”.
  6. Restart the system.
  7. Click on the “Camera” tile on the Start screen.
  8. Click on the “Camera options” button and the pop-up window will open. The photo resolution is low. This resolution is different for each system.
Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad Classic
  • ThinkPad Edge
  • Lenovo
  • Zhaoyang

Affected Systems (machine types, model types):

  • Lenovo B430, B475e, B480, B485, B490, B575e, B580, B590
  • Lenovo E49
  • Lenovo V480/480c, V480s, V490u
  • Lenovo V580/580c
  • ThinkPad Edge E40
  • ThinkPad Edge E50
  • ThinkPad Edge E120, E125, E130, E135
  • ThinkPad Edge E220s
  • ThinkPad Edge E320, E325, E330, E335
  • ThinkPad Edge E420, E420s, E425, E430, E435
  • ThinkPad Edge E520, E525, E530, E535
  • ThinkPad Edge S430
  • ThinkPad Edge 14", 15"
  • ThinkPad L330
  • ThinkPad L412, L420, L421, L430
  • ThinkPad L512, L520, L530
  • ThinkPad S430
  • ThinkPad T410, T410i, T410s, T410si, T420, T420i, T420s, T420si, T430, T430i, T430s, T430si, T430u
  • ThinkPad T510, T510i, T520, T520i, T530, T530i
  • ThinkPad Tablet 2
  • ThinkPad Twist
  • ThinkPad Twist S230u
  • ThinkPad W510, W520, W530
  • ThinkPad X1, X1 Carbon (Type 34xx), X1 Hybrid
  • ThinkPad X100e, X120e, X121e, X130e, X131e
  • ThinkPad X201, X201i, X201s, X201si, X201 Tablet, X201i Tablet, X220, X220i, X220 Tablet, X220i Tablet,
  • X230, X230i, X230 Tablet, X230i Tablet
  • Zhaoyang E49, K29, K49
Applies to
  • Microsoft Windows 8
  1. Click on the “Camera” tile on the Start screen.
  2. Click on the down-arrow button.
  3. Click on the highest MP. The resolution is different for each system.
  4. The high image quality is changed.

Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Alias ID : SF13-T0035
Document ID : HT077006
Legacy Document ID : SF13-T0035
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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