Note: After the Battery Firmware update has completed, the battery fuel gauge (Power Manager) may temporarily show an incorrect value (0% or a low %). The gauge will reset and work correctly after fully charging the battery to 100%.
Special Instructions for X1 Slice battery that is already showing the Battery Error symptom above: The FW update may still be applied and will in most cases reset the battery error. In this case, please do the following:
If the X1 system hangs at power on (i.e., won't boot), disconnect the AC Adapter, remove the Slice battery, and press the Power Reset switch through the access hole in the X1 bottom cover.
Shutdown (Power Off) the X1 system.
Attach the Slice Battery and slide the latch to lock it.
Important: Connect AC Adapter before powering on.
Power On the X1 system with AC Adapter and Slice Battery attached.
Launch the Battery FW update utility and follow the instructions on the screen.