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A yellow exclamation mark appears before PCI Simple Communications Controller

SYMPTOM:

After installing Windows 7 or Windows XP, there was a yellow exclamation mark before PCI Simple Communications controller listed under "Other devices" of "Device Manager"

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following system:

IdeaPad V360, U160

Lenovo B460, G460

Under the following operating system:

Microsoft Windows 7

Microsoft Windows XP

VALID REGIONS/COUNTRIES

Worldwide

SOLUTION:

After finishing the operating system installation, there was a yellow exclamation mark before "PCI Simple Communications Controller" under "Other devices" of Device Manager

Fig.1

To resolve this problem you need to install Intel Management Engine Interface (HECI).

Go to Lenovo official website http://support.lenovo.com/en_US/downloads/default.page? , search according to your product category and you can find the application under "Others" list.

Fig.2

Note:

The Intel® Management Engine Interface (Intel® ME Interface) is the interface between the Intel® Management Engine firmware and the host. Drivers and applications on the host that wish to interact with Intel® Management Engine through host interface would use the Intel® ME Interface host windows driver.

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IN20101227-003

Last modified:

2010-12-27



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Country Availability
AvailableWorldwide
Alias ID : IN20101227-003
Document ID : HT070048
Legacy Document ID : IN20101227-003
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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