Choose Your Product
No Product SelectedSelect Product
Explanation of hard disk drive clicking sound - ThinkPad General
Symptom
The hard disk drive in your ThinkPad system may periodically emit a soft clicking sound. This sound may be more noticeable on hard disk drives manufactured by Hitachi

Affected configurations
Any ThinkPad system.

Solution
None. This is not a problem. The hard disk drive is working as designed. See the Additional information section below for more details.

A new firmware update has been released for Hitachi DK23CA hard disk drives to reduce the sound level of this clicking. Please note that this firmware will only reduce the sound and will not completely nullify it.

Please check the file download section in this site to see if your hard drive is applicable for this firmware update.

Additional information
This clicking sound is caused by the hard disk drive unloading and loading its heads. The head is designed to be periodically unloaded for various reliability reasons. When the hard drive is accessed (either by action from the user or by the operating system), the head will be reloaded. This unloading and loading causes this clicking sound. This is a normal sound and the hard disk drive is working as designed.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Document ID : HT036222
Legacy Document ID : MIGR-42320
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo


   
Select Task
 
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  
Parts  
Accessories  

DRIVER RESOURCES
Support Help Index
Driver Matrix
Drivers for LenovoEMC Storage
Newly Released Drivers (RSS)
Update your THINK product
ThinkVantage Tools
Solutions Center
Assisted Search
Popular Solutions
Microsoft Solutions
Self-Diagnose Tool
Community
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support