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IBM Rescue and Recovery™ with Rapid Restore™ - Unable to uninstall IBM Rescue and Recovery after restoring to a hard disk drive greater than 32GB

Symptom
During a restore to a hard disk drive greater than 32GB, a FAT32 partition will be converted to NTFS. The Microsoft Installer may delete the install package too soon, and the product will not be removed.

Affected configuration
IBM systems supported by IBM Rescue and Recovery with Rapid Restore, running Microsoft Windows 2000 or XP, configured with IBM Rapid Restore Ultra

View the list of systems supported by IBM Rescue and Recovery with Rapid Restore.

Solution
Run IBM Rapid Restore Ultra 4.0 and use Rescue Files and Folders to restore the c:\Windows\installer folder. Then run uninstall again.



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Country Availability
AvailableWorldwide
Document ID : HT037251
Legacy Document ID : MIGR-54506
Last Updated :
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