Missing desktop Icon and shortcuts for Client Security version 3.0

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Missing desktop Icon and shortcuts for Client Security version 3.0 - ThinkPad General

Symptom

Running "CreateOEMDesktopFolder.exe" does not add Symantec Home and Office Networking Wizard inside the desktop icon folder of the United States version of Symantec Client Security version 3.0.

Running "CreateOEMDesktopFolder.exe" does not create either a desktop icon folder or three shortcuts for any of the DBCS language versions of Symantec Client Security version 3.0.

Affected configurations

All ThinkPad systems running Microsoft Windows XP.

Solution

For US versions:

Manually copy c:\ibmtools\apps\scs\Symantec Home and Office Networking Wizard.lnk to c:\Documents and Settings\All Users\Desktop\Symantec Client Security.

For Japanese and other DBCS versions:

Manually create a folder called C:\Documents and Settings\All Users\Desktop\Symantec Client Security, and then manually copy c:\ibmtools\apps\scs\*.lnk to C:\Documents and Settings\All Users\Desktop\Symantec Client Security.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT037133
Legacy Document ID : MIGR-61626
Last Updated :

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