System may hang on Intel Network test when running multiple passes of PC Doctor diagnostics - ThinkCentre A51, A51p (type 8420, 8421, 8422, 8423, 8427) / ThinkCentre M51 (type 8141, 8142, 8143, 8144, 8145, 8146) / ThinkCentre S51 (type 8171, 8172, 8173)

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System may hang on Intel Network test when running multiple passes of PC Doctor diagnostics - ThinkCentre A51, A51p (type 8420, 8421, 8422, 8423, 8427) / ThinkCentre M51 (type 8141, 8142, 8143, 8144, 8145, 8146) / ThinkCentre S51 (type 8171, 8172, 8173)

Symptom

System may hang on Intel Network test when running multiple passes of the PC Doctor diagnostic.

Affected configurations

The ThinkCentre systems listed below:

ThinkCentre A51 (type 8424, 8425)
ThinkCentre A51p (type 8420, 8421, 8422, 8423, 8427)
ThinkCentre M51 (type 8141, 8142, 8143, 8144, 8145, 8146)
ThinkCentre S51 (type 8171, 8172, 8173)

Additional information:

Start PC-Doctor
Select Normal Test
Select Count Cycle=0
Select Halt On Error=Enable
Insert Testing diskette and Testing CD
Select F5 to run all test items
System may hang after several passes of testing

Solution

No hardware should be replaced for this issue. Disable Intel Network test before running multiple passes of the PC Doctor diagnostic.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT037086
Legacy Document ID : MIGR-58978
Last Updated :

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