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IBM Rescue and Recovery™ with Rapid Restore™ - "Access Denied" message may appear after restoring to a hard disk drive greater than 32GB

During a restore to a hard disk drive greater than 32GB, a FAT32 partition will be converted to NTFS. The NTFS permissions may be set incorrectly and deny access to certain files.

Affected configuration
IBM systems supported by IBM Rescue and Recovery with Rapid Restore, running Microsoft Windows 2000 or XP, configured with IBM Rapid Restore Ultra

View the list of systems supported by IBM Rescue and Recovery with Rapid Restore.

To reset the NTFS attributes to those specified follow these steps:

  1. Click Start, then click Run.
  2. Type cacls c:\*.* /T /E /C /G Everyone:F, then press the Enter key.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Document ID : HT036510
Legacy Document ID : MIGR-54528
Last Updated :
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