LEAP configured wireless profiles do not work after updating Client Security

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LEAP configured wireless profiles do not work after updating Client Security - ThinkPad General

Symptom

ThinkPad systems running Access Connections version 3.xx and Client Security version 5.xx, may experience a compatibility problem if Client Security is upgraded to version 6.xx. If there is no LEAP configured wireless profile in Access Connections or the Client Security Software is not used or not upgraded to version 6.xx, this problem would not be seen.

Affected configuration

The following ThinkPad systems running Access Connections v3.xx and Client Security v5.xx may be affected by this symptom:

ThinkPad A20m, A20p, A21e, A21m, A21p, A22e, A22m, A22p, A30, A30p, A31, A31p
ThinkPad G40, G41
ThinkPad R30, R31, R32, R40, R40e, R50, R50p, R51, R51e, R52
ThinkPad s31
ThinkPad T20, T21, T22, T23, T30, T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p
ThinkPad X20, X21, X22, X23, X24, X30, X31, X32, X40, X41, X41 Tablet, X60, X60s
ThinkPad Z60m, Z60t
ThinkPad TransNote

Solution

To resolve the compatibility problem, delete the LEAP Profile and create it again.

Note: Access Connections version 4.xx does not use Client Security version 6.xx to store the wireless credentials using hardware encryption. This problem is expected to be fixed in Access Connection version 4.20 or later. It will be compatible with both Client Security Software version 5.xx and 6.01 or higher.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT000649
Legacy Document ID : MIGR-63324
Last Updated :

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