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Vista Crash: System may hang, blue screen or unexpected restart with Sonix Camera Driver. SNP2UVC.SYS may cause an error message - Thinkpad
Symptoms

The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message
Affected Configurations

Any of the following systems running the Windows Vista:

  • R61(type 7732, 7733, 7734, 7735, 7736, 7737, 7738, 7742, 7743, 7744, 7751, 7753, 7754, 7755, 8914, 8918, 8919, 8920, 8927, 8928, 8929, 8930, 8932, 8933, 8934, 8935, 8936, 8937)
  • R61i (type 7732, 7742, 8918, 8932)
  • R400, R500
  • T61
  • T400
Solution

This problem is caused by Sonix Camera Driver(snp2uvc.sys).

Update the Sonix Camera driver version 5.8.53003.0 or higher.



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Country Availability
AvailableWorldwide
Document ID : HT004699
Legacy Document ID : MIGR-73813
Last Updated :
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