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Lenovo Solution Center (LSC) Dashboard Alerts Status cannot be updated in real time - ThinkPad, ThinkCentre and ThinkStation
Symptom

The Alerts status, in LSC - Home - Dashboard View, cannot be updated in real time.  If the user launches LSC and makes any changes to the LSC alerts, the changes cannot be updated and displayed on the Dashboard View page.

The Alert status is composed of Alert Meters and Alerts Numbers and this information is not updated in real time. The User must close and re-launch LSC for the alert status to be displayed correctly.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
  • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
  • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
  • ThinkStation S20, D20, C20, C20x, E30

Applies To:

  • Microsoft Windows 7
Solution

None.

Workaround

User should close and re-launch LSC.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF12-D0019
Document ID : HT072528
Legacy Document ID : SF12-D0019
Last Updated :
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