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Receiving "A previous backup did not complete due to power management" error message - Rapid Restore Ultra
Symptom

When you perform a backup using Rapid Restore Ultra and allow the system to enter standby state, after you log back into the operating system, you may receive the following error messages:

"A previous backup did not complete due to power management."

and

"There is not enough backup storage space available."

The second error message is incorrect. When you click OK to both messages and start another backup, the backup will complete successfully.

 

Affected configurations

Any of the following systems running Microsoft Windows 2000 or Windows XP configured with Rapid Restore Ultra:

  • ThinkCentre A30 (Type 2296, 8191, 8198, 8199, 8316, 8434)
  • ThinkCentre A50 (Type 8320, 8419)
  • ThinkCentre A50p (Type 8192, 8193, 8194, 8195, 8196, 8197, 8432, 8433)
  • ThinkCentre M50 (Type 8185, 8186, 8187, 8188, 8189, 8190, 8413, 8414, 8415)
  • ThinkCentre S50 (Type 8183, 8184, 8416, 8417, 8418)
  • ThinkPad A20m, A20p, A21e, A21m, A21p, A22e, A22m, A22p, A30, A30p, A31, A31p, G40, R30, R31, R32, R40, R40e, S30, T20, T21, T22, T23, T30, T40, T40p, X21, X22, X23, X24, X30, X31, TransNote
  • NetVista (Type 2169, 2194, 2196, 2197, 2251, 2254, 2255, 2256, 2257, 2271, 2275, 2289, 2292, 6018, 6058, 6059, 6266, 6269, 6270, 6276, 6279, 6280, 6286, 6336, 6337, 6339, 6341, 6342, 6343, 6345, 6346, 6347, 6348, 6349, 6350, 6568, 6569, 6578, 6579, 6599, 6647, 6648, 6649, 6650, 6790, 6791, 6792, 6793, 6794, 6795, 6822, 6823, 6824, 6825, 6826, 6830, 6831, 6832, 6833, 6837, 6838, 6840, 6841, 6842, 6847, 6848, 6881, 8181, 8182, 8301, 8303, 8304, 8305, 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8313, 8314, 8315, 8317, 8318, 8319)
  • PC 300 (Type 2169, 6344, 6345)
  • PC 300GL (Type 6272)
  • PC 300PL (Type 6562, 6565, 6584, 6592, 6594, 6862, 6871, 6872, 6890, 6892)
  • PC 300XL (Type 6588)

 

Workaround

Do not allow the system to enter any power management state when performing a backup.



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Country Availability
AvailableWorldwide
Document ID : HT036187
Legacy Document ID : MIGR-52986
Last Updated :
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