The user may see a virtual drive "R:\" in Explorer after installing Microsoft Office 2010 Starter.

Intermittently it will disappear after the system reboot.

The "R:\" may appear in Explorer when a removable disk devices is plugged in. i.e. USB HDD

Please click here to find detail information from Microsoft KB2257628.

Any of the following systems:

• Value Line(all models)
• ThinkCentre (all models)
• ThinkPad (all models)
• ThinkStation (all models)

Applies to:

• Microsoft Windows 7
• Microsoft Windows Vista

Note: The system is configured with Microsoft Office 2010 Starter.

Additional Information:

Click on the Hints and Tips below for more information:

• There is a virtual drive "R:\" created by Microsoft Office 2010 Starter - ThinkCentre, ThinkStation, ThinkPad, Value Line desktops
• There may be a display delay with Microsoft Simplified-Chinese PowerPoint 2010 - ThinkCentre, ThinkStation, ThinkPad, Value Line desktops
• The user may encounter an error message when reinstalling Microsoft Office Starter 2010 - ThinkCentre, ThinkStation, ThinkPad, Value Line

None. Product development is working with Microsoft for a solution. This is only a usability issue and has no functional impact to Office 2010 applications.