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Windows 7 Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad
Symptoms

The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message

 

Affected Configurations

Any of the following ThinkPad system running on Windows 7:

  • Edge 13, Edge 14, Edge 15
  • Edge E30, Edge E40, Edge E50
  • L410, L510
  • Reserve Edition
  • R60, R60e, R61, R61e, R61i
  • R400, R500
  • SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
  • T60, T60p, T61, T61p
  • T400, T400s, T410, T410i, T410s, T410si, T500, T510, T510i
  • W500, W510, W700, W700ds, W701, W701ds
  • X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
  • X100e, X200, X200s, X200 Tablet
  • X201, X201i, X201s, X201 Tablet, X300, X301
Solution

This problem is caused by Intel Wireless LAN (bg, abg, abgn) driver version 13.0.0.107

Update Intel Wireless LAN (bg, abg, abgn) to driver version 13.01.1000 or higher.



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Country Availability
AvailableWorldwide
Document ID : HT036057
Legacy Document ID : MIGR-75378
Last Updated :
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