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Windows 7/Vista Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad Reserve Edition, R61, R400, R500, T61, T61p, T400, T400s, T500, W500, W700, W700ds, X61, X61s, X61 Tablet, X200, X200s, X200 Tablet, X300
Symptoms

The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message

 

Affected Configurations

Any of the following ThinkPad system running Windows 7 or Windows Vista:

  • Reserve Edition
  • R61
  • R400, R500
  • T61, T61p
  • T400, T400s, T500
  • W500, W700, W700ds
  • X61, X61s, X61 Tablet
  • X200, X200s, X200 Tablet, X300, X301

 

Solution

This problem is caused by Intel Turbo Memory Driver

Update Intel Turbo Memory Driver to driver version 1.10.1.1002 or higher.



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Country Availability
AvailableWorldwide
Document ID : HT001088
Legacy Document ID : MIGR-73635
Last Updated :
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