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Follow the 3 simple steps below to contact our support centre for technical and warranty assistance


STEP 1 - Check Your Warranty Status

Warranty verification is required for Technical Support. If you are not in warranty, you may be billed for the call. We recommend you to check your warranty status before proceeding.

Note: For Lenovo EMC Storage/ Iomega Storage lookup click here


STEP 2 - Locate Product Information

Ensure you have your product information ready so that our trained service representatives can assist you accordingly.

Think-branded products - Machine Type, Model and Serial Number

IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products - Serial Number

How do I find my product information?


STEP 3 - Contact your local Authorized Service Provider
Click here to locate an Authorized Provider near you
OR
Call Technical Support

Select your country or region to view the callcentre numbers

Country or Region

Problem Determination - It is the customer’s responsibility to follow the service request procedures that your service provider specifies, which includes, but may not be limited to, problem determination steps. Failure to follow the problem determination requirements may result in a service support refusal.

Self Service Customer Replaceable Unit ("CRU") - CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is the customer's responsibility. On-site entitled customers may receive a Self Service CRU to be installed by the customer. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product.

Note: Customers in some areas may need to incur some charges when calling the numbers below. We cannot guarantee that this information is up to date since rates and calling plans of telephone operators may vary significantly over time.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : phone-list
Document ID : PD008370
Legacy Document ID : MIGR-76613
Last Updated : 23 Apr 2014
Copyright © Lenovo 2013, all rights reserved
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