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Troubleshooting - Client Security Solution
Setup, installation, and usage issues

For installation assistance and information on setting up and using client security, refer to the following:

For Client Security Solution v7.0

Refer to the User's Guide that is included in the Client Security Solution installation.

  1. Click Start, select All Programs, select ThinkVantage, then click Client Security Solution.
  2. Click Help, then click User's Guide.

For Client Security Solution v6.0

Client Security Solution v6.0 - User's Guide

If you are an IT administrator, or if you are responsible for deploying ThinkVantage Client Security Solution on computers in your organization, refer to the ThinkVantage Technologies Deployment Guide.

Deployment Guide for Client Security Solution v7.0
Deployment Guide for Client Security Solution v6.0

For assistance using your Fingerprint Reader with these applications, please refer to Fingerprint Reader tips.

Troubleshooting specific problems

For assistance resolving more specific problems, please browse the following links or go to Need more help:

Client Security Solution v7.0 - Considerations
Client Security Solution v6.0 - Considerations

Or visit the following links:

Client Security Solution 8.3 for Windows 7 (32-bit, 64-bit)
ThinkVantage Client Security Solution 8.21 for Windows Vista (32-bit, 64-bit), XP (32-bit) - ThinkCentre, ThinkPad, ThinkStation
Fingerprint Software 5.8.9.7266 for Windows XP and Vista - ThinkPad, ThinkCentre, ThinkStation
Fingerprint Software for Windows 8 (32-bit), 7 (32-bit) - ThinkCentre, ThinkPad, ThinkStation
Fingerprint Software for Windows 8 (64-bit), 7 (64-bit) - ThinkCentre, ThinkPad, ThinkStation


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Document ID : TS000474
Legacy Document ID : MIGR-56104
Last Updated :
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