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How to uninstall MCAFEE anti-virus software completely?
Statement description

The MCAFEE anti-virus software expired, and the customer buys Kaspeysky 2010, and after uninstalling MCAFEE normally, installs the Kaspersky. There is an error during the installation, and the notice shows MCAFEE is still in the computer, so the installation cannot continue. There is no MCAFEE in the programs list of Control Panel.


Affected configurations

The above symptom may occur under the following Systems:

All IdeaLaptops

All Idea Desktops



In the MCAFEE website, they offer the clearup tools for all the versions.

Download the cleanup tools

For McAfee VirusScan: This is preloaded by lenovo
For McAfee Personal Firewall Plus:

For McAfee Privacy Service:
For McAfee SpamKiller:

Mcafee 2007 Total Protection

The above versions run after uninstalling, and this version is combined with the unistallation.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Document ID : HT072717
Legacy Document ID : IG20100210-001
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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