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Application WebRoot antivirus with Spy Sweeper cannot be supported by Lenovo Solution Center (LSC) - ThinkPad, ThinkCentre and ThinkStation
Symptom

LSC cannot recognize WebRoot antivirus with Spy Sweeper, as an antivirus application, and will show an alert that there is no antivirus application installed.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
  • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
  • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
  • ThinkStation S20, D20, C20, C20x, E30

Applies To:

  • Microsoft Windows 7
Solution

None.

Workaround: (When applicable)

User can disable the alerts by using the "Remind Me" function.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF12-D0030
Document ID : HT072568
Legacy Document ID : SF12-D0030
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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