Symptom
If one of the informational links in the Rescue and Recovery is clicked and an existing help window is already open, the new help page may load behind an existing window. It also will not be restored if the existing help window is minimized.

Affected configurations
IBM systems supported by IBM Rescue and Recovery with Rapid Restore, running Microsoft Windows 2000 with Service Pack 3 or higher or Microsoft Windows XP.

View the list of systems supported by IBM Rescue and Recovery with Rapid Restore.

This will also occur in the Rescue and Recovery environment running from CD.

Workaround
This is due to the limited abilities of the IBM Rescue and Recovery browser's handling of Javascript in the environment. If an IBM help screen is launched but does not appear to actually launch, press the ALT+TAB key combination to cycle through all active windows. This will allow the user to select the IBM Help window, and restore it to the foreground.