SQL Server Express 2007 help files may fail to open, show no response, or with the following error message:

"Help file is not found"

The above symptom may occur on the following systems:

• All ThinkStation systems
• All ThinkCentre systems
• All Lenovo desktops and notebook systems
• All ThinkPad systems

Applies to:

• Microsoft Windows 7
• Microsoft Windows Vista
• Microsoft Windows XP Professional
• Microsoft Windows XP Home Edition

None. Do not replace any hardware for this issue.

SQL Server Express, English version, is written to search "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Help\1045" or "C:\Program Files\Microsoft SQL Server\90\Tools\Binn\Resources\1045" when to launch the help files. On non-US systems, the help files are placed in other folders than "\1045," such as "\1033," because the installation is performed by the Windows installer, which is related to the operating system.

Create a sub folder "\1045" under "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Help\"and "C:\Program Files\Microsoft SQL Server\90\Tools\Binn\Resources\." Copy all "chm" files from "\1033" to "\1045."