Authentec Fingerprint Reader Unable to Login after System Suspend - ThinkPad R400, R500, T400, T500, W500, W700, W700ds, X200, X200s, X200 Tablet and X301

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Authentec Fingerprint Reader Unable to Login after System Suspend - ThinkPad R400, R500, T400, T500, W500, W700, W700ds, X200, X200s, X200 Tablet and X301

Symptom

Unable to login after system resumes from suspend that was triggered by lid closing.

Affected configurations

Any of the following ThinkPad systems with with an Authentec Fingerprint Reader maybe affected by this symptom.

ThinkPad R400, R500
ThinkPad T400, T500
ThinkPad W500, W700, W700ds
ThinkPad X200, X200s, X200 Tablet, X301

Solution

Click here to update to Lenovo Fingerprint Software version 3.2.0.341 for Windows XP/Vista 32 Bit

Click here to update to Lenovo Fingerprint Software version 3.2.0.341 for Windows Vista 64 Bit

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT001967
Legacy Document ID : MIGR-72434
Last Updated :

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