Choose Your Product
No Product SelectedSelect Product
Logging in to the operating system using a fingerprint fails when the computer name is changed - All ThinkPad with the Lenovo Fingerprint Software installed.
Symptom

The user cannot log in to the operating system using a fingerprint after changing the computer name and restarting the computer.

Affected configurations

All ThinkPad® computers with the Lenovo Fingerprint Software installed.

Solution

To solve the problem, use your password to log in to the operating system and then re-enroll fingerprints.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Document ID : HT003995
Legacy Document ID : MIGR-72409
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo


   
Select Task
 
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  
Parts  
Accessories  

ADDITIONAL RESOURCES
Support Help Index
Technical Specifications - PSREF
Driver Matrix
Newly Released Drivers (RSS)
Community
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support