Windows Vista Complete PC Backup cannot recognize the first backup DVD during restore

Choose Your Product

No Product Selected

Select Product

Windows Vista Complete PC Backup cannot recognize the first backup DVD during restore - Notebooks

Symptom

When restoring the system from a set of Microsoft Windows Vista Complete PC Backup DVDs, the system cannot recognize the first DVD inserted. The system returns a "No valid backup locations could be found" message. This may happen on more than one backup DVD.

Affected configurations

Any ThinkPad or 3000 Family notebook running Windows Vista.

Solution

Insert the last DVD of the backup set first, then follow the prompt to insert your backup DVDs one by one.

Additional information

This is a limitation of Windows Vista. This problem only occurs when Complete PC Backup needs more than one DVD for backup.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT003474
Legacy Document ID : MIGR-67262
Last Updated :

Select Task

	Drivers & Software
	Guides & Manuals
	Diagnose & Fix
	Warranty & Services
	Parts
	Accessories

ADDITIONAL RESOURCES

	Support Help Index
	Technical Specifications - PSREF
	Driver Matrix
	Newly Released Drivers (RSS)

Community

	Community KnowledgeBase
	Community Forums