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How to access the Windows Recovery Environment (Windows RE) in Microsoft Windows 8 preloaded systems - ThinkCentre, ThinkStation and ThinkPad
Symptom

Instructions on accessing recovery and repair options in Windows RE by user selection in Microsoft Windows 8 preloaded systems.

Affected configurations

The above symptom is associated with the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad

System is configured with:

  • Microsoft Windows 8 preinstalled or installed from Lenovo supplied recovery media

Operating Systems:

  • Microsoft Windows 8
Solution

Microsoft Windows 8 users can access Windows RE features through the Boot Options menu which can be launched from Windows in one of the following ways:

  • In Windows, open the Settings charm > More PC settings > General.  In Advanced Startup, click Restart Now.
  • In Windows, open the Settings charm, and then hold the Shift key while clicking Restart.
  • From a command prompt, run the Shutdown /r /o command.
  • From an administrator command prompt, run the Reagentc /boottore command.
  • Boot the computer by using recovery media.

For more information about recovery media, click on the following links:

How to Create Recovery Media to Run Push-Button Reset Features

How to Create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload

Additional Information

In some scenarios, Windows RE automatically tries to repair the system.

In addition, the following scenarios automatically trigger failover to Windows RE:

  • Two successive failed attempts to start Windows.
  • Two successive unexpected shutdowns that occur within two minutes of boot completion.
  • A Secure Boot error (except for issues related to Bootmgr.efi).
  • A BitLocker error on touch-only devices.





If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF13-D0077
Document ID : HT077464
Legacy Document ID : SF13-D0077
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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