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Microsoft Windows 8 Skype Metro App: Clear History did not clear the conversation history in Chat box
Symptom

Using the Clear History feature in Skype cannot clear the conversation history in the Chat box.

Follow the steps below:

  1. Launch the Skype Metro App on Microsoft Windows 8.  Type the MSN and Skype account as required.
  2. Open the Chat window with the previously saved conversation history.
  3. Go to the Charms bar and then click the "Setting" button.
  4. Click the "Option" button located in the upper-right panel.
  5. Click the "Clear History" button.
  6. Conversations in the "Recent" panel will be cleared.
  7. The previously saved conversations in the Chat box will not be cleared.
Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad
  • Idea Tablet
  • IdeaPad
  • IdeaCentre

Affected Systems (machine types, model types):

  • All systems shipped with Skype

Applies To:

  • Microsoft Windows 8

Additional Information:

  • This is a Skype design.
Solution

After rebooting the system, the Chat history will be cleared.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : SF13-D0009
Document ID : HT076387
Legacy Document ID : SF13-D0009
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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