Choose Your Product
No Product SelectedSelect Product
Unable to turn on the Web Cam - ThinkPad T420

Webcam feature does not work.  Only audio settings is prompted when Fn+F6 is press. Installed the latest driver from LENOVO and rebooted the system but yet the problem does not solve. Updated the communication and hotkey as well but did not help too.

Affected Configuration

Any of the following ThinkPad system can be affected with the symptom:

  • T420


At start-up of the computer.

1.pressed F1 to access BIOS
2.Go to the Security Tab
3.Find Integrated Camera  
4.Enable it
5.Hit F10 and save the settings
6.Let the computer reboot  
7.Once windows is loaded check the Web Cam again

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Document ID : HT074441
Last Updated :
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo

Select Task
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  

Support Help Index
Technical Specifications - PSREF
Driver Matrix
Newly Released Drivers (RSS)
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support